Monday, May 11, 2015

Monday May 11. Training Day 6


Well I hope no one got attached to PopPops...

Let me back up.

On Friday, NorthDakota, a nice, quiet lady who had not really said too much, was absent. I just assumed she was taking a day off due to the chronic pain issue that she had complained of.

Nope.

During our shuttle ride from airport to hotel last night, FeistySue told me that on Friday NorthDakota had told her that her employer (EMSI) had called to say that they were firing her (NorthDakota) because she wasn't catching on to the system fast enough. We both expressed surprise that the firing had been so quick. I mean, shit. four days and you're out?  remind me not to ask any questions this week. amiright?

Funnily enough, when FeistySue was giving me the news, the very first thought i had was to wonder how PopPops had dodged the axe's blow. because i hadn't even known NorthDakota was struggling and she got cut.  But PopPops had been there on Friday so  I just figured  they were keeping him for his 20+years' uw experience despite his systems issues. And I'm thinking to myself, "I really hope the man wrote down his logon information on Friday."

my optimism was short-lived. when class started this morning, Trainer2, who is head trainer now that systems lady left, walked in and said, "a couple people are not with us but we have a new person joining us." and then she introduced Trainer3, who will help her do the actual uw training for the remaining 2 weeks. and that was that. just as cool as you please.

(we are not privy to PopPop's version of events so I guess it's possible that he quit. but given how he struggled last week, and Trainer2's clear disapproval of his slowness/inability to navigate systems, my money's on a firing.)

so today on day 1 of our "real" underwriting training, we were all too scared to ask any questions. that, combined with TexasRose's absence due to a flight cancellation, made us a noticeably quieter class.  we're like yes, miss hannigan. we totally get it, miss hannigan.  totally understand saving age-nearest after not having done it for 8 years, miss hannigan. 100% can update an illustration and update it in 3 places on 3 systems with no problems, miss hannigan.  we understand every single word, miss hannigan.

Trainer2 is probably quite pleased with herself, thinking about how much better we're doing now that she's in charge. Ha!


rocking version 3 of this outfit (following navy w/ purple and peach on peach). teal for the win! *in possibly related news, NorthDakota wore tennis shoes on day 1 and got progressively more casual from there. .. 














Wednesday, May 6, 2015

Wednesday Day 3 of training

Today I wore a sassy black & white number with little patent red flats. so obviously i was best dressed. probably makes up for fact that I dont remember MIB coding. right? right?

Today we logged into a training environment and did some actual (fake) tasks like ordering requirements. So it was nice. I'm over my nerves; def think I'll rock this. And now that the panic and self doubt are over, I can look forward to working from home with my favorite cubicle mate ever.

Today, PopPops could not log on in the morning; and it took several people suggesting password options for him to start his day. The day continued with him needing constant supervision to navigate the system. And Trainer2-she of the stiff upper lip and not one smile cracked to date-had to stand over him and help him find and push all the buttons. I have a feeling when she takes over next week that she's going to be noticeably less kind to him. She's already asking pointed questions like "well did you read the directions?" and "did you write your password down?"  i think she's only holding it together as good as she is because of trainer1's presence. next monday should be interesting.

Today, TexasRose had 3 specific times that I can think of where she asked a loud and unnecessary question and then while the teacher was addressing her question, she got up and wandered out of the room. Like literally walked out while the answer was being given. The last couple times Trainer1 kind of looked after her; but I have to credit her professionalism, she didn't miss a beat or even change her expression. Just kept talking as if she hadn't been Bye-Felicia'd.

Today, TexasRose also announced that since we were all falling asleep (um, you know the trainer can hear you, right?) maybe they should bring in one of "them inflateable beach balls and we can all bat it around to stay awake?" in a shocking turn, Trainer1 neither smiled nor agreed that that sounded fun.
Around 1 pm, TexasRose did her obligatory post-lunch announcement of how hot the room was; and then proceeded to wander around a bit lookin' for the cool spots. i. can. not. i just can't.

Today, FeistySue made another joke about TexasRose's aborted liquor run in front of the whole class including the trainers who represent our new employers. That's, ok, TexasRose told the class, because she found somewhere to go drink for Cinco de Mayo. So there.  Later in the day, she laughed really loudly out of the blue and informed Trainer2 (the particularly stern one who hasn't smiled yet) that she can't hardly concentrate because she(Trainer2)  looks so much like Taylor Swift. (she does NOT). Trainer2 kind of awkwardly laughed and said, "Um, I'll take that." i was dying.

And finally, today, I called one of the employee's from my job who was helping me behind the scenes with payroll-related issues the wrong name all day. not his name slightly pronounced wrong, but the name of someone else in his department who we met on day 1. I figured this out when I went to ask for him by name and after some confusion (bc the guy i was naming works in another part of the bldg) we all realized i meant MxxxxL, not HxxxxH. ha ha ha. not awkward at all... fabulous first impressions.







Meet The Cast : days 1 & 2

day 1.  i walk in , rocking my sexy pale peach cardigan, my navy loafers and my faux-pearl necklace. found the training room and took  a seat. which was when i had my first sightings of the other captives. there are 9 of us total, 7 women and 2 men. there are several nice, quiet people who i will never talk about because they have normal social skills and appropriate work-place manners.

allow me to introduce the others.

first, my training bestie (i intended to stick to myself and not talk to anyone and be all competitive and shi*; that's still the plan; but i can't help myself, i made a friend on day 1). she is a tall, slender, impeccably dressed, elegant canadian with a british accent. she turned out to be witty and fun. she's no laura, but she will be nice to have as a pal for my 3 weeks in captivity. we will call her NotLuLu.

then there was the older gentleman, whom we will call PopPops. I "met" him the week before on the call-in Human Resources FAQ call. He called in 7 minutes late, and then proceeded to interrupt the HR rep every few minutes, asking questions that were answered before he got on the call; and then asking kinda nuts questions like, "oh, the company will be providing our computers?" um, yes. that's how that works.

in person, he was a bit more calm and less verbose, thank god. but he lived up to the older-student/employee cliche by being completely, no exaggerating, i mean completely unable to accomplish the most basic computer skills. he cannot log on in the morning, much less jump back and forth between  multiple systems using 2 sets of user ids and multiple passwords. despite several very impassioned pleas from the I.T. guy  that we log our passwords carefully on the very helpful cheat sheet that he provided, PopPops has required multiple password resets both days of training due to forgetting his passwords. and he's not home free once you get him logged on. when we're supposed to be training on a system at the same time as trainer, he is unable to play along. he cannot find the icons or links to click on, despite the trainer giving oral commands AND demonstrating the action on the large screen hanging in front of the room. yesterday PopPops was stymied by expanding and closing folders in Outlook (ie click on the plus sign to see what's in the folder). inevitably, the 2nd trainer, a very brusque but stylish Canadian lady with several mysterious tattoos and a decidedly-not-warm-and-fuzzy approach to training, has to go over and basically walk him through whatever the rest of us accomplished 5 minutes prior. he sits across from me; so i hear him asking the stern 2nd trainer things that trainer1 has literally just explained to us. i don't know if he's not paying attention of if he is physically unable to hear because he's oldish. either way, i think trainer2 is going to snap at him before it's all over.

sitting in front of PopPops is a little firecracker we'll call FeistySue. She is a petite, pretty Filopino who has no internal censor and only one volume setting =loud. she is prone to making abrasive announcements unlike any you or I would ever say to an employer ever; much less on day 1 of employment. highlights have included: "are you going to mail this (gigantic/immense) manual to me bc i'm NOT taking that home in my luggage!" -this gem was said 2 dif times  within 2 hours of arriving; once to the HR people, and once to the trainers representing the employing company; and "im glad this is only a contract because I don't like life underwriting. nooo thank you!"; or, not even 3 hours in on day 1, "when can we talk to (HR guy) about flight arrangements for this weekend?" that one was followed up by a demand, made loudly in front of all of us, to the HR guy that her flight home BETTER be non-stop because you would NOT believe how difficult her connecting flight was. This morning she announced- loudly per usual- in front of the trainers that our other coworker was bummed because there was no place to buy liquor last night.  we can debate the wisdom of the other coworker letting us know she was dying to find a "spirits" store, but bottom line, there was zero reason to expect that another  coworker would decide to announce that in front of our new employers. So that was a real douche move; i don't think there was any malice or sabotage intended. she just has zero censor; and zero consideration of our status as new employees who ought to be trying to make a good impression.

The woman pining for liquor, we'll call her TexasRose, is also dying to have a cigarette. she is the only smoker in the group, something i wouldn't have figured out except that she announced quite loudly on day 1 that she must be the only smoker in the group. (yep.) she is  from Texas, and she is exactly who a sitcom writer would invent if they needed the main character to have a loveable but trashy next door neighbor. TexasRose has bleached blonde hair styled in the very latest 80s fashion; and she is aggressively tanned. as in it's hard to see her facial features. she told me that she sure does hope we have flex time bc she has a pool and she likes to work from 5 a.m. to 2 p.m. so she can get to her pool. hope that works out for ya, doll. she, like FeistySue, is quick to share her thoughts with the class. And like FeistySue, her volume is set to High. She will announce at top volume that it sure is getting hot in here. "are y'all hot?" and then she'll get up and wander around the room (i swear to god) saying "im just tryin' to find me a cold spot." and then she'll go outside for the 8th time of the day bc she's getting "claustrophobic bc (she's) hot." but it's painfully clear she's just taking a smoking break. all of  this is happening while the teacher is trying to talk or teach.  it's really crazy to see. i keep waiting for the trainer to say something but she doesn't. TexasRose has a very frenetic energy; she's very fidgety; and when she's not leaving for a smoke break or or wandering around the room huntin' the cold spot, she is eating. she's a normal weight but eating like a fat man. multiple sodas, bags of chips and chocolate bars are going down her gullet at a near-constant pace. i would be amused by all her shenanigans except for her real fatal flaw, which is that she's asking questions just to entertain herself (i think). we're supposed to be doing very overview type stuff-just general stuff like the life of an application and systems overview; but she interrupts constantly to ask really really specific questions which they have 100% indicated that they're going to cover the last two weeks. i blame the trainers for not telling her to shut it.

rocking my sweater set and fake pearls on monday. day 1.
in pjs and recliner, exhausted, by 8 p.m.  on Monday.
day 2 -essentially an exact repeat of day 1's outfit but in blue 
and finally -back to my room. able to rest my brain after a full day's training. 








Sunday, May 3, 2015

Sunday

I got to the airport a bit later than planned- I forgot to account for getting a plane ticket and checking bags (things we normally handle electronically and skip, respectively); so I was sweating the security line due to the clock ticking. I was glad my large, ethnically ambiguous husband was not there as he always gets a "random" pat down and this would have slowed me even more.

Made it through security with no problem.

Boarded plane and got to my row. Made the nice gentleman in the outside seat who was already seated and buckled in-seriously why would you buckle in while we're still loading -unbuckle and move for me to get to my window seat. then i smiled politely as the guy in the middle seat arrived and buckled in. only to have first guy, the premature buckler, say, "hey are you supposed to be in 26A?" um, no as a matter of fact, i'm supposed to be across the aisle  @ f26. so up i stood. both seat mates had to unbuckle and let me out. i cross the aisle only to see a couple with what what turns out to be a three-month-old on her first flight already settled in. mom was just about to put the kid on the teat only to have me ask politely could they let me be seated. so, as the line piles up behind us,  they shuffle around the diaper bag etc , put the boob away; and both got up and out and let me slide in. everyone settles back in. and i finally exhale. short of the plane crashing -which is beyond my control-- im safely on my way to good old horsham, PA.

the baby was a trooper. no crying she made. breast fed multiple times. and slept soundly in between. but more importantly her parents were not annoying. no gum chewing or beverage slurping to be had. if you know me at all, you know i'd rather have 2 crying babies on my own row than to hear someone slurp or chew 3 rows back.

we landed a bit early; i navigated the philadelphia airport with no problems. got my bag. called the pre-arranged shuttle service and was on my way.

i made it safely to my hotel (i've already taken my z-quil so i don't have time to tell you about my shuttle driver, a dj jazzy jeff look-alike, who is either a complete pothead, or the dumbest person on earth, or both-but no thanks to him, i did in fact make it safely to my hotel.) toured the first floor, found the gym/laundryroom/convenience store and bought myself 3 diet caffeine free cokes (seriously i should just drink water at this point); and then ordered dinner for three (2 grilled chicken caesar salads with an order of meatballs) so that i'd have food in room already tomorrow.

the hotel is a candlewood suites. nothing to brag about ;but it's clean and the a.c. is freezing cold. so i'm happy. except that im on the ground floor and the freaking window that a murderer could climb in without even bending over and messing his hair was UNLOCKED. hello, i've seen this movie and it does not end well for the blonde. so i locked that and then ocd checked it like 4 times.

oh, and while feeling around for the lamp switch -blindly by reaching up under the shade--apparently i grabbed the light bulb itself in my incredible hulk fist and crushed the whole light bulb.   i thought i was turning a switch but apparently i was actually squeezing and twisting the bulb itself until it popped and shattered. so that happened.

i unpacked. painstakingly laid out all my outfits and jewelry etc. so that i would feel like i was in control of SOMETHING this week. set out my gym clothes so they'd be staring me down when I got home tomorrow night.

watched game of thrones simultaneously with jeff- texting him to question key plot points the whole way through bc  i seriously cannot keep up with peoples' motives on that show. why are we killing that man? wait aren't those two people having sex related? a girl gets confused (that's a man-with-no-face reference if you're a GOT fan. nailed it!)

and now im off to bed, drugged on zquil so i wont have a thousand anxiety dreams.

ive set 2 phone alarms and begged my husband to get up at crack of dawn and serve as my backup backup alarm.

wish me luck. i need tomorrow to go smoothly and make me excited for my future with this company so i don't have a total meltdown that i quit a great job for no reason.